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  • #31300
    roelofwielinga
    Participant

    Hi can i use THE imap protocol to sent or receive email in THE email module?

    #33001
    Support
    Keymaster

    Hi Roelof – thanks for your post.

    ClinicOffice only uses the POP & SMTP protocols – IMAP is not supported. This is a deliberate design decision because IMAP is an ‘online-only’ protocol which only allows you to work with emails residing on the mail server and doesn’t allow you to download them and work with them offline. This restricts the functionality of what you can do with your email messages.

    The ClinicOffice Email Module has been designed to allow teamwork collaberation over emails, as well as email sorting and distribution (to different staff members), flagging, pinning, internal messaging etc. None of these features would be possible without first downloading emails into the database, which IMAP does not allow.

    I hope this makes sense and helps to clarify.

    #33002
    roelofwielinga
    Participant

    It certainly clears things up.
    Thanks for that answer.

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