Missing data

[mshiew]

Dear Sir/Madam,

We had appointments for one entire day disappear unexpectedly. Do you have any ideas why this might be happenning, and how we could recover the data?

Many thanks,
Mike
Camden Physio Clinic

[SupportKeymaster]

Hi – thanks for your post. The only reason why one day would ‘disappear’ (apart from if someone went through manually deleting them) is if a database restore operation was performed. This would “roll back” your database to an earlier point in time when the backup was taken – presumably to before the point when the now missing appointments were entered.

[Author]

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