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  • #31182
    Paul Frishert
    Participant

    I see something strange happening in 1059 for the payment status of an appointment.
    I made a quick transaction for an appointment (create invoice, print invoice, create payment and change status appointment), while the payment was in process. The electronic payment was not accpeted, so the patient decides to pay by bank. So I delete the payment for this appointment and the patient has the amount in debt. This is what the appointment screen displays (client’s account balance is … in debt.). The problem now in this same screen is that another message says, that “an invoice for … has been created and is PAID IN FULL“. When saving the appointment screen, the payment symbol is green in stead of red. This is wrong.
    I have done the same in previous versions and this worked well. What is going wrong now?

    #32672
    Support
    Keymaster

    We’ve just tested this and have noticed a potential problem where the allocation data isn’t being cleared. Please download and install update 1059 again to resolve the problem.

    Many thanks and apologies for the inconvenience.

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