Permanently delete patient or free up patient code?

[clinicoffice_user]

How can I delete a client totally from the database/recycle bin? The temporary code number I allocated does not seem to delete and the next client number defaults to the number following the number I wish to delete.

Alternatively, is it possible to delete a code number from a client record?

thanks

Sally

[Support]

Hi Sally,

It’s not possible to permanently delete a patient. You have two options :-

[1] Undelete the patient in question and then simply rename the patient to a different person who is a valid patient.

[2] Undelete the patient in question, open their record, delete their code (by backspacing over it), then save the change and delete the patient again.

Hope this helps!

[Author]

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