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  • #31427

    eniola231
    Participant

    I have taken my time to go through the steps but this is the message I receive.[attachment=0:2rzl2sgh]cov5freport.png[/attachment:2rzl2sgh]

    #33268

    Hi,

    Thanks for coming back to us on this. I notice from your screenshot that you are downloading a version 4 report template, but you’re using ClinicOffice version 5. Please download the correct report template for your version of ClinicOffice.

    #33269

    eniola231
    Participant

    how do I download the correct template?

    #33270

    Support
    Keymaster

    Please go back to the instructions here : https://pioneersoftware.co.uk/forums/topic/how-do-i-import-a-report-file-into-my-database

    …and download the ClinicOffice v5 templates that you require (not the v4 templates).

    #33271

    eniola231
    Participant

    OH THANKS, YOU GUYS ARE THE BEST 😀 :-({|=

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