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  • #31436

    The following error message appears when I try to send emails from CO (do not have the email module):

    “Socket connection has been refused by remote host. InnerException message follows: The handshake failed due to an unexpected package format.”

    I would appreciate help on this if possible.

    Thank you very much,



    Hi – thanks for your post.

    Sometimes this means that you have ticked the “Use SSL” option for a server which doesn’t support SSL, or (conversely) that you haven’t ticked “Use SSL” and the server only supports SSL.

    Please can you try changing this setting. You could also try port 465 as well as port 25 with both the SSL box ticked and unticked to see one of those combinations works.

    Please let us know how you get on with the above suggestions.



    Thank you. Without the SSL seems to be working.


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