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  • July 30, 2018 at 10:17 am #36228
    clinicoffice_user
    Participant

      Hi,

      I would like to report some issues with your previous 2 updates. Both have failed to install and have resulted in me being unable to access your software and therefore my diary.

      On both occasions I have had to download the free trial from your website in order to access my diary and patient data.

      The first error message was :-

      “C:\Program Files (x86)\Pioneer Software\ClinicOffice v5\ClinicOfficeV5.exe”
      MoveFile failed; code 183
      Cannot create a file when that file already exists

      The second error message was :-

      “C:\Program Files (x86)\Pioneer Software\ClinicOffice v5\ClinicOfficeV5.exe”
      CreateProcess failed; code 2
      The system cannot find the file specified

      Kind regards,

      Emma

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