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  • October 15, 2013 at 3:25 pm #31438
    clinicoffice_user
    Participant

      I have started using this feature lately and have already faced several complaints from patients.
      The issues I face have to do with

      improper delivery of sms – one patient received the sms reminder at 3am
      multiple sms reminders about the same appointment sent
      erroneous reminders about false appointments again sent repeatedly to patients

      I have already purchased enough credits to accommodate a busy practice that I now feel hesitant in using to avoid further embarrassment.

      Please advise…

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