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  • #31378

    clinicoffice_user
    Participant

    Hi Kathryn,

    We noticed the Quick print option has disappeared since the last time we’ve updated to a new version a couple of months ago. How do we pull it back up?

    Regards,
    Kathryn
    Chatswood Sports & Family Physio

    #33149

    Support
    Keymaster

    Hi Kathryn,

    That’s correct – please check the ClinicOffice log (which is included with every update). The changelog is also available on our updates page here :-
    http://pioneersoftware.co.uk/co-updates

    You’ll notice that in build 1074 it says :-

    =============================
    Build 1074 [16th October 2012]

    + Introduced PGSQL database audit trail feature
    + Introduced new Associate Fees module
    * Added various new access rights for greater control over staff access
    * Removed ‘Quick Print’ buttons (caused too many printing issues especially on Hosted Edition)
    * Improved SSL functionality in Email Manager
    – Fixed “Session Lock Manager” problems with EDB database engine
    – Fixed access right issues on Email Folders
    =============================

    The QUICK PRINT button stores the printer which was last used for a print operation – however in Hosted environments (like Terminal Services / Citrix) this was causing problems for many of our customers so it was removed. Please use the normal PRINT button and then click OK on the PRINT DIALOG box.

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