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We run Clinic Office on a central server and then use terminal services sessions to access as remote session from the Clinic. This has worked fine for around 18 months. The communication link is a very fast Wimax link with fibre optic as the back up.
Recently we have been having dramatic performance issues. We have been working away back through the system by checking all the network connections, network switches etc and did identify a rogue switch that was flooding the network. That has been removed so we are reasonably sure the network is OK. But the performance issues remain.
We can see that the resources used by Clinic Office on the server are enormous leaving virtually no free resource. We would welcome some assistance to take a look at what in Clinic Office is taking all the resouce and whether this is normal.
To gain remote access to the server please contact Ian Fraser (email IanFraser@eso.ac.uk) on 01********* or mobile 07*********
The server we are using should be plenty big enough for the task. In view of the issues we do plan to port Clinic Office to its own dedicated server but we are not sure that will fix the problem. Inertia has prevented us from loading upgrades for some time but there was nothing on the update logs that suggested we should upgrade immediately.
Regards
Tony Taylor
ESO Maidstone
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