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Trouble logging off

You are here: Home1 / Forums2 / ClinicOffice v4, 5 & 63 / General Questions & Answers4 / Trouble logging off5
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  • October 20, 2021 at 2:23 pm #38591
    clinicoffice_user
    Participant

      Hi, we are running version 5.0.1107 of Clinic Office, which it says it the latest. Recently we’ve started to experience an issue whereby it won’t let us log off. Now, this has occurred with more than one user and on different computers, so definitely a software problem, not pc/user specific. We will click log off and then log off again on the drop down menu, nothing happens. So we try exit clinic office, it will ask ‘am I sure I want to do this’ click yes, nothing happens. Clinic Office is not frozen as it will still allow you to do various other commands and when you ctrl, alt+ del it doesn’t indicate that it’s frozen there either. However, that has become the only way we can got off, force it to close. It’s only recently started and hasn’t started immediately after updating so not sure why this is occurring. Any tips would be most helpful as our IT company can’t help with software specific issues without some further guidance.

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