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  • August 3, 2020 at 10:47 pm #37993
    clinicoffice_user
    Participant

      After the recent update one of our PC’s will no longer connect to CO database. Again…

      This is a regular occurence, at least 3-4 times per week (and happens on all computers) but they will usually reconnect after rebooting the PC 2-3 times. Drop outs happen at random too, on start up or in the middle of writing notes. It’s very annoying.

      On this occurence, I have restarted the offending PC many times, unistalled and reinstalled CO but still no connection. However, it will connect to the sample database on the home computer?

      All PC’s are otherwise connected to the network and internet with no issues.

      All PC’s are up to date, scanned regularly and running Bitdefender.

      Thanks for any suggestions.

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