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  • #37796
    af.michael
    Participant

    I tried to run the latest update and it was installed just fine in two of the three computers but in the third i get this message:

    “You must be logged in as an administrator or as a member of the power users group when installing this program.”

    I am the administrator of CO so I don’t know what to try next in order for the update to be completed.

    Thanks in advance

    #37797
    William
    Keymaster

    Hi af.michael

    Sorry to hear the issues you have had in updating. From what you have described that message is pertaining to the installing of the actual program so the message is coming from Microsoft Windows as oppose to ClinicOffice. This means that it is Window asking you to be logged in as an administrator. You will need to login to Windows as with an admin account. This must be some sort of restriction on that computer. If you have an IT department that manages your computers they might be able to assist you with this.

    #37798
    af.michael
    Participant

    Thank you very much for your response!

    I will contact our IT department for assistand.

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