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  • #37892
    Zedok
    Participant

    Hi,

    The Hosted server returns the following error message when I attempt to upload a staff image:

    This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator

    How should I proceed?

    Tks.

     

    #37893
    William
    Keymaster

    Hi Zedok

    Thanks for the post. That error occasionally appears with the Hosted Edition when ClinicOffice tries to access a folder which it does not have permission to. Just click OK to this message and you can still access your local files by clicking the folder on the left-hand side which says “Local C Drive” or go to Network -> TSClient and navigate your folder system through this and you will then be able to upload your local image. If you are using a Mac then you will need to make sure that your local folders are forwarded under your connection settings.

    Please let us know if you need any further assistance with the above.

    #37894
    Zedok
    Participant

    Sorted. Thank you.

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