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Viewing 24 posts - 1,151 through 1,174 (of 1,174 total)
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  • in reply to: Statement Header & Foooter and merge fields for statemen #31767
    clinicoffice_user
    Participant

      I’ve emailed a copy of the report to you.

      Regarding having the practitioner custom field available, we would need it in the statement report – against each invoice line.

      Thanks
      Claire

      in reply to: Patient Postcodes #31759
      clinicoffice_user
      Participant

        This does occur when entering new records. They appear in lower case if you don’t have the caps lock on but hold the shift key down on while entering. If you either put caps lock on or let the database automatically capitilise the postcode it appears in upper case (ie don’t hold the shift key down). It doesn’t appear as lower case when you are in the patient record, only when you export the list or when you are in the patient grid.

        Regards
        Claire

        in reply to: edit document template- payment receipt #31752
        clinicoffice_user
        Participant

          Hello,

          I’ve updated the payment receipt ( I renamed it). I looked for the new merge fields, but I cannot find them ? Did I something wrong ?

          Maarten

          in reply to: edit document template- payment receipt #31751
          clinicoffice_user
          Participant

            Thank you 😀

            Maarten

            in reply to: Sort by option in Task list #31743
            clinicoffice_user
            Participant

              Sorry – didn’t realise I could do that.

              Thanks again.

              Claire

              in reply to: Custom Fields on report templates #31729
              clinicoffice_user
              Participant

                Went through all you instructions and have sorted this issue into a workable solution ..many thanks…

                but in terms of ergonomic use as I suggested being able to print a patinet card from the patient editor print button with merging custon fields should be added to the wish list

                or placing an initial consultation field somewhere in the patient editor it’s a handy little date to have printed on the patient card

                Many Thanks

                Colm 😯 (insomnia is a curse!!!)

                in reply to: Sending SMS Messages to Patients #31735
                clinicoffice_user
                Participant

                  Thank you for the information.

                  Once we sign up and gt an account, how does it work within CO2005?

                  Can it be set up so that when you enter a new appoinemtn there is an option to set up an automatic SMS say 3 hours prior to the appointment?

                  Or does this need to be done automatically?

                  in reply to: Optimising speed of Clinic Office 2005 & Deleting Update #31733
                  clinicoffice_user
                  Participant

                    Thanks for that.

                    in reply to: Wish list Items #31730
                    clinicoffice_user
                    Participant

                      If you did make Clinic Office 2005 compatible with the Avery/Dymo Label writer another function that would be fantastic would be the ability to print appointment times onto the label and then we could stick that on the back of a business card. We book multiple appointments in advance and it would be great to be able to print them out rather than write them by hand. I understand we can print an appointments list on a A4 sheet but it would be handy to have a wallet sized version.

                      While I’m thinking about it, having the option to display/print the date as Day, Date, Time would be handy too (eg Mon 7th Nov 11.00am).

                      Cheers
                      Claire

                      in reply to: Custom Fields on report templates #31727
                      clinicoffice_user
                      Participant

                        As suggested I had a look in the letters folder and sure enough Custom fields are where you said they would be…

                        I copied the letter and pasted my table from another doc into it… and then inserted a merg field form custom pat menu

                        on merging it gave a failed response…I have attached the docs to see if you can reproduce…

                        Colm 😉

                        in reply to: Word processor font size #31721
                        clinicoffice_user
                        Participant

                          Hooray! I think I’ve found the answer to my query about font size for the clinical reports!

                          The answer is in th Home Page, under File and then Settings – when you can alter the font size for each clinic worked!

                          Proof of the puddinbg wil be in the eating when I do my reports tomorrow.

                          Ian Patterson
                          C Psychol
                          Aberdeen

                          in reply to: Word processor font size #31720
                          clinicoffice_user
                          Participant

                            Thank you again for your help on font size. However, I spoke too soon when I said your reply was exactly what I needed to know.

                            The font whose default size I need to alter in the first instance is that applying to the clinical reports – ie that under the Subjective, Objective, Assessment and Plan features.

                            I know I can select the font for me at the outset of each section, but I would like to have my preferred size (12 for me) come up automatically. I cannot find a template to cover these reports. Is there one I can alter that I have not found?

                            Kind regards

                            Ian Patterson
                            Chartered Psychologist
                            Aberdeen

                            in reply to: Word processor font size #31719
                            clinicoffice_user
                            Participant

                              @support wrote:

                              Yes you can.

                              In ClinicOffice, go to “Reports & Templates”, right-click the template in question then click “Edit Template”.

                              Firstly, you need to change the “Normal” font style. To do this, click Format | Styles and Formatting. Select the “Normal” style then click the “Change” button. You can now choose the default font, font size, colour etc. etc.

                              Secondly, you may also need to select the lines on the template where you normally start typing your letter (i.e. after “Dear “) and change the font size there too.

                              When you have finished, SAVE the template and then close the Word Processor. Any time you create a new letter/report based on this template in future the font sizes will have been updated.

                              😀

                              Reply: Thank you for your help. That’s exactly what I needed to knoe.

                              Regards

                              Ian Patterson

                              in reply to: Form Designer Trouble: true/false tick fields. #31713
                              clinicoffice_user
                              Participant

                                Hi Support,

                                Have U had a chance to review the problem I had with the form designer (see my last post) ?

                                in reply to: Envelope printing #31715
                                clinicoffice_user
                                Participant

                                  Consider investing in SMARTSTAMP form Royal Mail…A neat little program that allows you to print your own stamps with your company logo on…
                                  For more info click link below…

                                  You can export your database to excel which smartstamp will then take and perform a merge and print all your envelopes with or just pick a single patient details and print..

                                  very simple to use and virtually free advertising

                                  Colm

                                  in reply to: Form Designer Trouble: true/false tick fields. #31712
                                  clinicoffice_user
                                  Participant

                                    Hi

                                    I have attached an example of wot happens when I print a copy of a form I have designed usig true/false fields.

                                    In the undefined state, the box actually has a grey/shadowed tick in the box.

                                    And when I go and print the form even tho it is undefined it still prints a little tick in the box. Wot sometimes happens is I send a printed blank form out to a patient to bring it with them. I would prefer to be able to print without the actual grey ticks within the box. I have attached a copy of a print out of the form for ur reference.

                                    thanks

                                    in reply to: Form Designer Trouble: true/false tick fields. #31711
                                    clinicoffice_user
                                    Participant

                                      yes sorry my mistake!

                                      in reply to: print problem #31707
                                      clinicoffice_user
                                      Participant

                                        I had this problem with a samsung ML????

                                        Basically it’s your printer!!!

                                        Switch over to a brother or a HP laser both of which I’ve tested and haven’t been able to reproduce this type of fault

                                        I tried downloading the latest drivers for the samsung but it didn’t make a difference

                                        I’m afraid it’s new printer time!!!

                                        Colm 😉 [/b]

                                        in reply to: Protecting database by automating backups #31698
                                        clinicoffice_user
                                        Participant

                                          Hi I have been playing around with this fantastic little program for a few days now trying to sort out the best protocol for off site backup…

                                          My suggestion is that if your using this prog.. that you set up two backups

                                          Start with a Full Backup which you schedule weekly on Sunday PM..(max compression to save space… mine ran to 12MB)

                                          Then set up a Differential Backup which is scheduled for Mon to Sat at the close of business daily (This looks at the changes on a day by day basis and backs them up)

                                          If you need to restore….
                                          select your Fullback 1st and restore…
                                          then select your last Differential Backup and restore that
                                          and thats it!!!

                                          I’ve tested the restore facility twice and it works perfectly!!!

                                          I use CuteFTP Pro to look at my web space to see what’s happening and If like me you only have 100MB you’ll probably need to go in once a month and tidy up a little

                                          Any probs e-mail me

                                          Colm :D/

                                          in reply to: Where can we learn to program reports/docs #31702
                                          clinicoffice_user
                                          Participant

                                            I think I sorted it out…

                                            Step 1
                                            Make a copy of the GP Letter in the Letters Folder (right click menu)

                                            Step 2
                                            Drag and Drop into Contacts Folder

                                            Step 3
                                            Edit Template.. I put in a table and then loaded the necessary fields from the “Insert Merge Fields Button” into the relevant cells..

                                            Step 4
                                            Click on the “EDIT SOURCE” Button and untick the “Is Document Template”

                                            Step 5
                                            Save it, then go back into the contacts folder and rename it to whatever you want….. I call mine Card (as in patient card)
                                            Click on the patient editor, call up a patient, Click on the print icon, scroll down to contacts, click on Card (or whatever you called it) and see if it’s merged the patient details…

                                            It’s working for me…

                                            Colm 😆

                                            in reply to: Where can we learn to program reports/docs #31701
                                            clinicoffice_user
                                            Participant

                                              Many thanks for your reply..

                                              On the patient editor print button I need a facility to print the current patient being viewed…. (the current Print This Patient has too much detail but if there was an edit facility on this it would be great)

                                              As suggested I have copied a file in the contacts folder and tweaked it slightly..

                                              I’ve thru trial and error, comparing code in other reports and cutting and pasting managed to get this report viewing on the print button drop down menu under contacts…

                                              However as yet I can,t get it to print the patients details…comes up blank…

                                              Can you create a doc that I can tweak….I need…
                                              Patient Surname, Title, First Name (14pt)
                                              Address
                                              Telephone home, work, mobile
                                              DOB
                                              Patient Code
                                              GP Name
                                              GP Address
                                              Occupation
                                              Referred By

                                              Many Thanks

                                              Colm

                                              in reply to: Protecting database by automating backups #31697
                                              clinicoffice_user
                                              Participant

                                                Thanks for your research on this Colm.

                                                The remote FTP backup is definitely something that we’re considering. Once the Stock Control & Associate Fees modules are complete (by the end of this year), we’ll be looking to implement something like this.

                                                in reply to: Protecting database by automating backups #31696
                                                clinicoffice_user
                                                Participant

                                                  Well I’ve given it some thought and this is the best solution I can come up with but I’d be pleased to hear from any other suggestions on this matter

                                                  Step 1
                                                  I’m using Windows SBS 2005 which has a back up utility built in ( find it by searching for ntbackup.exe and create a shortcut on your desktop) use this to automate your backup…once it’s setup you don’t have to worry about it

                                                  For Other Windows Versions
                                                  Step 2
                                                  Download AUTO BACKUP from http://www.han-soft.com

                                                  Step 3
                                                  Configure it to do your backups then…
                                                  Configure it to back up (your back up!) off site using it’s FTP facility onto your web space (very easy to use)

                                                  If you haven’t got web space then check out this broadband provider.. http://www.fasthosts.co.uk (100mb free with your broadband)

                                                  It took me less than 10 minutes to set this all up

                                                  Any problems e-mail me…

                                                  Colm

                                                  in reply to: Protecting database by automating backups #31695
                                                  clinicoffice_user
                                                  Participant

                                                    Many Thanks for prompt reply… looked at that website as suggested some great stuff there…. the award winner is $400 for the server version which is a bit expensive so I have a look at the others or come up with some other solution…

                                                    It got me to thinking though…. Could you programme Clinic Office 2005 to backup through FTP onto a server that you manage and charge us £10 a month for this peace of mind or onto web space of our choice… (I have about 50mb spare on my web site)

                                                    Many Thanks Colm

                                                  Viewing 24 posts - 1,151 through 1,174 (of 1,174 total)